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Return and Refund Policy

Saaj Heritage Boutique

Return and Refund Policy

  • If your return request is submitted within 24 hours after receiving your purchase at your location, returns are permitted. and it only applies to certain items.
  • Clothing must be returned in the same condition as when it was purchased, with all original tags attached.
  • Unboxing videos are essential to registering complaints if you want to return any products.
  • Returns must be accompanied by a valid receipt or proof of purchase.
  • If a product is defective, please contact us within 24 hours of receiving it.
  • Sale items are final sale and cannot be returned or exchanged.
  • We do not provide refunds for shipping costs.
  • Refunds will be processed after we receive the product and verify that it is in the same condition as when it was purchased.
  • You are responsible for the shipping cost of the returned product. Please ship the returned product to the address provided by us.
  • We reserve the right to refuse any returns that do not meet the above criteria.